Privacy policy

What we collect

When you send a ride request, we collect what you type into the form:

• The rider's name and phone number, and an email address if you choose to give one
• The pickup address, the destination, and the appointment date and time
• Whether the ride is one way or a round trip, and how many people are riding
• Whether the rider walks or uses a wheelchair
• How the ride will be paid for
• Any notes you add

We do not ask for a diagnosis, a Medicaid or insurance ID number, or a date of birth on this website. Please do not put them in the notes. If we need more information to arrange your ride, we ask by phone.

Why we collect it

We use this information for one purpose: to arrange, confirm and provide the ride you asked for.

Who sees it

• Our dispatch staff, and the driver assigned to your ride
• The companies that run this website and deliver our email, only so that your request can reach us

We do not sell your information, and we do not share it for advertising.

Cookies and tracking

This website does not use advertising trackers, and it does not need cookies to work.

How long we keep it

We keep ride records for as long as the law and our contracts require, and no longer than we need them.

Your choices

You can ask what information we hold about you, ask us to correct it, or ask us to delete it. We will do so unless the law requires us to keep it. To ask, call us at (612) 200-3377 or email shafiimohamud1@gmail.com.

Text messages

We do not send text messages from this website. If that changes, we will ask for your permission first.

Changes to this policy

If we change this policy, we will post the new version on this page.

Contact

Lakebound Transportation LLC, Shakopee, MN. Questions about privacy? You can call us at (612) 200-3377 or email shafiimohamud1@gmail.com.